I. General terms

By commissioning Sreyel (the artist) for an artwork (the artwork), you (the client) must read and agree to these Terms of Service.

a. The artist has the right to decline any commission for any reason.

b. You need a visual reference sheet of your character to commission the artist.

II. Pricing and Payment

a. Refer to the Commission Sheet for up-to-date pricing and commission types available.

b. The final quote is decided by the artist based on the commission complexity of the request.

c. Payments are in USD or MYR (for locals).

d. Payments must be processed upfront via PayPal invoice for USD. MYR payment (Local) can be made via client/artist's agreement.

e. Payment must be paid in full before the commission starts. Partial payments can be arranged for large-scale illustrations such as multiple characters and detailed illustrations.

III. Processes and Deliverables

a. The artist will regularly communicate and update the client on the progress of the commission, based on the commission type.

b. Minor revisions may only be requested within a limited time. Character details are corrected based on the submitted references.

c. The artwork will be delivered to the client in full resolution (typically 4k resolution). In case you need another resolution, please discuss in advance.

IV. Artist Rights

a. The artist retains all commercial and creative rights to the commissioned artwork.

b. The artist may use the artwork in any online marketing or display all commissioned work on their personal and social media website.

V. Client Rights

a. The artworks and deliverables are strictly for personal use only; no commercial use.

b. The client retains all rights to their character(s).

c. The client is free to post the artwork; Credits are not necessary but preferred.

d. The client is not allowed to alter or remove the artist's signature on the artwork.

e. The client may not sell, exchange, trade, or profit from the artwork in any form, physical or digital, printed, or NFT.

f. The artwork is not allowed to be used in machine learning, AI, and/or any algorithm. This includes the use of machine learning, derived technologies to charge derivatives of the commissioned works. In doing so, it is considered an automatic purchase of exclusive rights and charges a minimum of 10-15 times the standard fee per artwork.

VI. Cancellation and Refunds

a. The client can initiate the cancellation only before the process starts.

b. Full refunds (excluding the transaction fee) will only be issued before the commission process starts.

c. Refunds won’t be accepted once the commission process has started, unless the artist initiates the refund.